Shipping Policy
At Kryosveil, we strive to deliver your orders promptly and transparently. Below are our shipping terms:
1. Shipping Rates & Delivery Time
- Free Shipping: Orders over $40 qualify for free standard shipping.
- Standard Rate: Orders under $40 incur a flat $10 shipping fee.
- Africa: All orders shipped to Africa have a fixed rate of $15 (no free shipping threshold).
Delivery times vary by location but typically take 7–14 business days (excluding customs delays).
2. Processing Time
Orders are processed within 1–3 business days (excluding weekends/holidays). You’ll receive a tracking email once shipped.
3. International Shipping
We ship worldwide, but:
- Customs fees/taxes are the buyer’s responsibility.
- Africa: As noted above, all African destinations have a $15 shipping rate.
4. Returns & Lost Packages
- Lost/Damaged Items? Contact us at support@kryosveil.com within 14 days for assistance.
- Returns: See our Return Policy for details.
5. Questions?
Email us at support@kryosveil.com for shipping-related inquiries.