Shipping Policy

At Kryosveil, we strive to deliver your orders promptly and transparently. Below are our shipping terms:

1. Shipping Rates & Delivery Time

  • Free Shipping: Orders over $40 qualify for free standard shipping.
  • Standard Rate: Orders under $40 incur a flat $10 shipping fee.
  • Africa: All orders shipped to Africa have a fixed rate of $15 (no free shipping threshold).

Delivery times vary by location but typically take 7–14 business days (excluding customs delays).

2. Processing Time

Orders are processed within 1–3 business days (excluding weekends/holidays). You’ll receive a tracking email once shipped.

3. International Shipping

We ship worldwide, but:

  • Customs fees/taxes are the buyer’s responsibility.
  • Africa: As noted above, all African destinations have a $15 shipping rate.

4. Returns & Lost Packages

  • Lost/Damaged Items? Contact us at support@kryosveil.com within 14 days for assistance.
  • Returns: See our Return Policy for details.

5. Questions?

Email us at support@kryosveil.com for shipping-related inquiries.