FAQ

1. Are your prices tax-inclusive?

Yes! All prices displayed on our website include taxes (VAT/GST where applicable). The amount you see is exactly what you pay at checkout.

2. What payment methods do you accept?

We accept:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal, Google Pay, and Apple Pay

3. What's your shipping policy?

• Free shipping on orders over $40 (except Africa)
• Orders under $40: $10 flat rate
• Africa: Fixed $15 shipping fee
• Delivery takes 7-14 business days after processing (1-3 days)

4. Do I need to pay additional taxes or customs fees?

• No additional taxes: Our prices already include all applicable taxes
• Customs fees: May apply for international orders depending on your country's regulations (we cannot predict or cover these charges)

5. How can I track my order?

You'll receive a tracking number via email once your order ships.

6. What's your return policy?

• Contact us within 14 days at 505955800@qq.com for damaged/wrong items
• See our full [Return Policy] for details

7. How do I contact customer service?

Email us at 505955800@qq.com - we respond within 24-48 hours.